If you are not satisfied with Sync, simply return the unused/sealed bottles back to us within 60 days of delivery for a refund.
You DO NOT need an RMA# to return the order. Instead, please include your packing slip inside the package, or a piece of paper with your full name, email address, and mailing address with the merchandise you are returning so we can match up the return to the correct account for the credit. Or, you can print off your email invoice and include that in the package.
Return shipping costs are your responsibility. Please do not use "REFUSED/RETURN TO SENDER" shipments as they are not guaranteed to be returned by the carrier (USPS/DHL/FedEx/UPS) and may effect your refund eligibility. A refund will be issued to the original form of payment within 3 - 5 business days of receipt of the returned merchandise.
Return your Sync bottles to:
ShipOffers/Returns
19655 East 35th Drive
Suite #100
AURORA, CO 80011
USA
**To expedite your refund, please email your return tracking information to support@metabo-sync.com