You can review your Sync order, monitor your fulfillment status and find your shipping information on our order review page located at https://orders.metabosynccares.com/
We will ship your Sync order directly to your home or office using a premium carrier such as FedEx SmartPost, UPS, or UPS Mail Innovations/USPS
Once your order dispatches from our fulfillment center to the carrier, you will receive a shipment notification email that contains your tracking number. After 24 hours, you will be able to PERSONALLY track your order to delivery with the carrier by using that tracking number.
And, you can always send us an email if you can't locate your tracking information, we are happy to help!
support@metabo-sync.com
If you're in the US, you can expect the package in 7 to 10 business days from the date of shipment. International orders typically take 8 – 15 business days (plus customs clearance time).